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| 07/2007 - Good phone service, decor needs updating |
| This is a good hotel for the price. We called the day of our reservation and the reservationist was kind enough to reserve an ocean front room. The decor was out-of-date, and the carpet needed cleaning. However, the room was a clean, large suite! All the staff spoke English, (everyone in America is an immigrant, except native American Indians,) We had a pleasant chair ride down the Boardwalk with a lovely girl from Poland. Everything is conveniently located, but the food and drinks were pricey. Eat at Tony's - a block away. |
| Best Hotel Feature: price |
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| 07/2007 - Yuck! |
| 3PM check in was actually 5pm, bellhop lost our luggage, food at the Cafe was gross |
| Best Hotel Feature: Restaurants in the Quarter |
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| 07/2007 - WON'T BE BACK!!! |
| This whole experience was a nightmare!! They weren't prepared for the amount of people checking-in (which took forever and was poorly run!) To make matters worse, this so-called high-end hotel smelled of dirty feet and sweat throughout- it was worse in the rooms. Ate at one of the "best" restaurants, paid high prices for lousy meals. |
| Best Hotel Feature: nice shops |
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| 06/2007 - Stay Away!!! |
| No service staff spoke English; means and drinks were VERY overpriced; $* for a beer and a coke; dining was terrible; pool was closed without warning; save your money; go to Vegas |
| Best Hotel Feature: Located on Boardwalk |
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| 06/2007 - Watch Out! |
| This hotel was TERRIBLE!! The rooms were extremely nasty and my room had a huge hole in it. It had no refrigerator, microwave, or coffee pot! The food in the hotel was EXPENSIVE. Check-in was awful, since no one spoke english. The staff was very unfriendly. Very disappointed. |
| Best Hotel Feature: The Quarter |
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| 06/2007 - This place SUCKED!!!!! |
| It was a living hell staying in the Tropicana. EVERYONE was unfriendly, and no one at the front desk spoke English....hello, we are in freaking AMERICA! The West Tower, where I stayed, was AWFUL! The hallways were loud, and my room had a HUGE HOLE IN THE WALL!!! It looked like someone drop-kicked the WALL!!! When I was checking in "X" couldn't really help me since he didn't speak any english. I was so pissed off. |
| Best Hotel Feature: Nothing |
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| 06/2007 - Musty Room!!! |
| We had a very smooth check-in, staff at front desk was nice and upgraded us to the Havana Tower with a fabulous ocean view (room there was pretty musty and dirty to our suprise). Horrible check-out however - the staff threw us the receipt and overcharged us without an explanation!!! We ended up filing a complaint with the manager and he corrected the charge. Would only recommend for a quick stay! |
| Best Hotel Feature: Close to broadwork |
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| 05/2007 - Bet on a great getaway |
| The room was much larger than I expected for the price. Everyone was very helpful. We didn't have enough towels, was perhaps the only problem, but a call to housekeeping and they arrived promptly. The hotel is in a casino so there's lots of activity -- which I like. The location is great...the ocean is just outside the door and of course, the casino and The Quarter where it's fun to shop and dine. |
| Best Hotel Feature: Location and restaurants |
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| 04/2007 - Terrible! |
| We just got back from our stay at the Tropicanna and it was terrible. After booking on line and calling to confirm the evening of the 20th, they still gave me a different room that was not satisfactory. And while we were playing black jack there was about a four hour period when there was no waitress. We asked and all they kept telling us is that it was shift change. Talk about rude! And if you want good comps, stay somewhere else. For what we paid for the room and spent in the casino minus the comps (very little) we could have flown to Vegas for less money! We will not go back. |
| Best Hotel Feature: Location |
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| 04/2007 - The Good, The Bad, The Shore |
| Two flaws spoiled an otherwise great get-away. The room in the extra-cost Havana tower was both ordinary and musty, not what one would expect for a upgraded room. And the staff barely spoke English. On the other hand, The Quarter, a Vegas-style (inhotel) shopping/restaurant mall had a great variety of stores and restaurants, catering to all prices and patrons. They ranged from sports bars to family style Italian to high end steak (The Palm). In short, a nice Atlantic City Hotel in a nice location with much to recommend it for a short vacation. |
| Best Hotel Feature: The Quarter |
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| 04/2007 - My stay |
| Reserved room not available when arrived after 4:30; either wait two hours or accept another room.Alternative room in West tower where the lights below shined in window all nite. Service staff very unhelpful and snobby. Work being done in casino area made finding the buffet very hard. Waited 30 minutes to have valet service get my car. Won't go to that one again. Needs Improvement: service |
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| 02/2007 - Girls weekend out! |
| I really enjoyed my stay at the trop. We arrived at noon and they allowed us to check in because our room was ready. The bellhop was great, took ALL of our stuff delivered it to our room, parked our car. No worries. A little language barrier when checking in but nothing you dont experience anwhere else. Room was nice, nothing exceptional but nice and clean. Requested more pillows and blankets they came immediately. Tons of dining options, nightlife, casino floor huge, and soo much more. You def need more than one night to experience it all! Overall best place ive stayed yet in AC. |
| Best Hotel Feature: You don't need to leave the hotel, it has it all!! |
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| 01/2007 - What a disappointment! |
| I was extremly disappointed in this hotel, especially considering what I paid for the room. It was clean, but that is about as good as it gets. The beds were horrible, and I woke up with a terrible back ache! Additionally, the hallways were extremely loud, and I was up half the night listening to the neighbors bang on the doors and run up and down the hall. I will never stay at this hotel again, and I'd advise other travelers to avoid it all cost. |
| Best Hotel Feature: It was clean. |
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| 01/2007 - Wonderful Place |
| This was my first time at the Trop.,but I thought it was a great experience. Food is a little pricey but good,I was fortunate to get there before the rush so no wait at registration.Get there early! Loved the room and had no problem with staff until morning when room service tried to barge in,twice! Use door latch and get Do Not Disturb sign! Am definatly going again! |
| Best Hotel Feature: The Quarter |
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| 12/2006 - my vacation |
| everything was great! great view of the ocean. fantastic food. |
| Best Hotel Feature: view of the ocean |
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| 12/2006 - Renovated New Hotel |
| Hotel is renovated and it looks like a hotel in Vegas but they gave me a room which wasn't cleaned and when I called the reception to change my room they had told me to come down and pick up the new key for the new room. But there are multiple tower and mine was far away from the reception and with that many luggage they insisted me to go all the way thru the casino to get a new key even though it was 100% their fault. But the hotel is newly renovated and nice place to stay. Service needs to be improved. |
| Best Hotel Feature: Renovated (New) |
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| 12/2006 - Check-In Hassles |
| It never fails when you check into the Tropicana, there is always a hassle. Your room is never ready or they don't have the size bed you want. It is always a hassle to get what you want and I pay full price and am not comped for anything, so it's quite discouraging. |
| Best Hotel Feature: The Quarter |
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The best of everything awaits you at the Tropicana Casino and Resort - home of the Quarter. Enjoy the world famous Atlantic City Boardwalk Ocean views luxurious accommodations sensational entertainment and delectable cuisine and of course non-stop gaming action. A 5.00USD resort fee and 1.00USD telephone fee per night will be applied upon check-in.
